- How do I create a new account at FinaCrypto?
Please visit the new account registration page and fill out the form by entering your new username, email address and password.
- I forgot my username. What can I do to recover it?
Please visit the Username Recovery page and fill out the provided form by entering your email address. Information about your username will be sent to your email address.
- How can I reset my password?
Please visit the Password Recovery page and fill out the provided form by entering your email address. Information on how to reset the password will be sent to your email address.
- What is Two-Factor Authentication?
Two-Factor Authentication is a simple yet effective way to strengthen the security of your account by adding an additional layer of protection to logins, withdrawals and account profile changes. Once enabled and configured, each time you sign in or withdraw funds you will be asked to provide a security code generated by the two-factor authentication mobile app.
- How can I enable or disable Two-Factor Authentication?
Two-Factor Authentication can be enabled or disabled from within the profile section in your account area.
- How secure is FinaCrypto website?
We are using the dedicated server with DDoS protection and SSL to encrypt the link between a server and the client.
- Which currencies and payment systems do you accept?
Currently we accept deposits made via following payment systems and currencies:
- Bitcoin (BTC)
- Litecoin (LTC)
- Ethereum (ETH)
- Perfect Money (USD)
- Are my cryptocurrency deposits exchanged to USD?
No, cryptocurrency deposits are not exchanged to USD. Interest is paid in the same currency that you have previously deposited from. However you can have as many separate investments with different supported currencies as you like.
- I'm experiencing difficulties depositing funds. What should I do?
Please contact us via our Contact form and we will help to resolve the problem as fast as possible.
- Do I get charged a fee to deposit funds?
No, we do not charge any fees to deposit or withdraw funds.
- What investment plans are available?
Currently available plans are listed below:
- Daily Plan Mini: 0.8% Daily For 10 Days
- Daily Plan Medi: 1% Daily For 15 Days
- What is the minimum investment amount?
The minimum amount that can be invested is as follows:
- Bitcoin: 0.0025 BTC
- Litecoin: 0.55 LTC
- Ethereum: 0.07 ETH
- Perfect Money: 25.00 USD
- Do I receive a profit on weekends?
Yes, profit is being paid into your account balance seven days a week.
- How can I calculate my earnings?
In order to calculate your earnings, please use our investment calculator which is available on the home page of our website.
- Can I have multiple investments?
Yes, you are free to invest multiple times. Each new deposit and investment is being handled separately and has individual interest aggregation rates and terms.
- Is the principal returned on investment's maturity date?
Yes, the principal (initial investment) is returned to investor at the end of investment term.
- When can I withdraw my investment profit from my account balance?
You can withdraw your profit at anytime.
- My investment is in Bitcoin. Can I withdraw profit using Perfect Money USD instead?
No, you can only withdraw profit to the same payment system that you have previously deposited from.
- Are withdrawals processed automatically or manually?
Due to the security reasons, all withdrawal requests are currently being processed manually.
- How long does it take to withdraw funds?
Usually all withdrawal requests are being processed within one or two hours, however sometimes it might take up to 24 hours.
- What is the minimum amount that can be withdrawn?
The minimum amount that can be withdrawn is as follows:
- Bitcoin: 0.0005 BTC
- Litecoin: 0.05 LTC
- Ethereum: 0.02 ETH
- Perfect Money: 1.00 USD
- Do I get charged a fee to withdraw funds?
No, we do not charge any fees to withdraw funds.
Affiliate Program Questions
- Do you have an affiliate or referral program?
Yes, we do have an affiliate program which allows investors and affiliates to generate revenue from all clients they refer to the project.
- How does the affiliate program work?
As soon as you create a new account at FinaCrypto, you'll be provided with a special affiliate link. You are free to send this link someone as a text link as well as display it in forum posts, your website or social networks.
When someone visits FinaCrypto via your affiliate link, our system instantly identifies that they've come from you and your account is attributed for this specific visit.
If the referred visitor opens an account, deposits funds and creates a new investment at FinaCrypto, this transaction is credited to your affiliate account. Which also means, that 2.5% commission is paid to your account balance for this and all subsequent investments.
We'll provide you with a special affiliate program dashboard where you can monitor your referral signups, investments and commissions.
- Do I need to have an investment in order to participate in affiliate program?
No. There's no requirement to be an active investor to participate in affiliate program at FinaCrypto.
- Where can I find my personal affiliate link?
Please visit Affiliate Program section in your account area to locate your affiliate link.
- How much affiliate commission I will receive?
You will receive 2.5% commission for all investments your referred person creates at FinaCrypto.